Privacy Policy

Effective Date: September 5, 2026

Elevate Home Associates LLC, doing business as Elevate Property Co (“Elevate,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, use our services, or otherwise communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, property address, mailing address, and information you provide through website forms, telephone calls, text messages, emails, applications, service requests, or other communications.

Depending on your relationship with us, we may also collect information reasonably necessary to provide property management, real estate, construction, leasing, maintenance coordination, or related services.

We may automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, and information about how visitors interact with our website.

How We Use Information

We may use information we collect to:

  • Respond to inquiries and communicate with you;
  • Provide and manage our services;
  • Communicate regarding properties, leasing, applications, rent, maintenance, repairs, appointments, transactions, and other service-related matters;
  • Send requested information, reminders, notifications, and updates;
  • Improve our website, services, and customer experience;
  • Maintain business and communication records;
  • Protect our rights, property, customers, and business operations;
  • Comply with applicable legal and regulatory requirements; and
  • Send marketing or promotional communications when appropriate consent has been provided.

Text Messaging and SMS

If you provide your mobile telephone number and consent to receive text messages from Elevate Property Co, we may send you text messages related to your relationship with us. These may include conversational messages, responses to inquiries, property management communications, leasing and application communications, maintenance and repair updates, appointment or showing information, real estate communications, and other service-related messages.

Where you separately consent to receive marketing or promotional text messages, we may also send news, updates, offers, or other promotional communications.

SMS consent is not a condition of purchasing goods or services. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages and HELP for assistance.

SMS Consent and Mobile Information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service or as required by law.

We may use service providers that assist us in delivering communications and operating our business. Such service providers may process information on our behalf only as reasonably necessary to provide those services.

How We Share Information

We may disclose personal information to service providers, contractors, professional advisers, property owners, real estate professionals, vendors, governmental authorities, or other parties when reasonably necessary to provide services, complete transactions, comply with legal obligations, protect our rights, or carry out legitimate business operations.

We do not sell personal information.

As stated above, SMS opt-in information and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, understand website usage, improve functionality, and support analytics or other website features. Your browser may allow you to limit or disable cookies.

Data Security and Retention

We take reasonable administrative, technical, and organizational measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, to maintain appropriate business records, and to comply with legal or regulatory obligations.

Your Choices

You may contact us to request that we update or correct personal information you have provided to us.

You may opt out of marketing emails by using the unsubscribe option included in applicable emails.

You may opt out of text messages at any time by replying STOP. For assistance with text messaging, reply HELP or contact us using the information below.

Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

Elevate Home Associates LLC d/b/a Elevate Property Co
Email: info@elevatecofl.com
Phone: 813-939-7368